Accessibility Statement
Creating an inclusive and accessible dental experience is a core priority at Lotus Dental Group, where every patient is treated with respect and provided equal access to care, communication, and information—both in our office and online for patients in San Jose, CA and surrounding communities.
Our Commitment to Non-Discrimination
Lotus Dental Group complies with all applicable federal civil rights laws. We do not discriminate on the basis of:
- Race
- Color
- National origin
- Age
- Disability
- Sex
We are dedicated to treating every patient with dignity, respect, and fairness, ensuring a comfortable and inclusive experience at every visit.
Communication Assistance
We understand that clear communication is essential for quality care. To support patients with different needs, Lotus Dental Group provides free communication aids and services, including:
- Qualified sign language interpreters
- Written materials in large print
- Audio formats
- Accessible electronic documents
If you require any communication assistance, we encourage you to contact our office in advance so we can make appropriate arrangements.
Language Assistance Services
To better serve our diverse community, we offer free language assistance services for patients who prefer a language other than English. These services may include:
- Qualified interpreters
- Translated information and documents
Please reach out to our team to request language support before your visit.
Website Accessibility
Our Commitment to Accessibility
Lotus Dental Group is continuously improving the accessibility of our website to align with Americans with Disabilities Act (ADA) guidelines and best practices. Our goal is to ensure that all users can easily access information about our services, providers, and patient resources.
Audio & Video Accessibility
Closed Captioning: Many of our videos include closed captions, providing synchronized text for audio content. This helps users who are deaf or hard of hearing and those in sound-sensitive environments.
Volume Controls: Users can adjust audio through their device settings or media player controls for a better listening experience.
Keyboard & Voice Navigation Support
Our website supports alternative navigation tools. Users can access content using:
- Keyboard-only navigation
- Screen readers
- Voice recognition software such as Dragon NaturallySpeaking
These tools help improve accessibility for individuals with mobility or visual impairments.
Need Assistance? We’re Here to Help
If you experience difficulty accessing any part of our website or need additional support, our team is ready to assist you. We are committed to ensuring that every patient receives the information and care they need without barriers.
Lotus Dental Group is committed to providing accessible dental care for every patient. If you need assistance at any stage of your visit or while using our website, please contact our team—we are here to help. Please call our office using the phone number listed on our website, and our team will be happy to assist you.