At Lotus Dental Group, we respect your privacy and are committed to protecting the personal information you share with us through our website and dental services in San Jose, CA. This Privacy Policy explains how we collect, use, and safeguard your information to ensure a secure and transparent experience.
By using our website, you agree to the practices described in this Privacy Policy. We may update this policy periodically, and we encourage you to review it regularly.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, mailing address, and ZIP code when you fill out forms or request appointments.
- Appointment & Dental Information: Preferred appointment times, dental concerns, and insurance details to provide personalized care.
- Website Usage Data: IP address, browser type, device information, pages visited, and general location data to improve website performance.
- User-Submitted Content: Reviews, feedback, or inquiries submitted through our website or communication channels.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and understand user behavior.
How We Use Your Information
We may use your information to:
- Schedule and confirm dental appointments
- Send reminders, follow-ups, and care instructions
- Respond to your inquiries and requests
- Improve our website and services
- Share updates, promotions, and dental care tips (you can opt out anytime)
- Maintain security and prevent unauthorized activity
- Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
HIPAA & Patient Privacy
As a healthcare provider, Lotus Dental Group follows strict privacy standards to protect your sensitive health information. Any medical or dental details you provide are handled with confidentiality and used only for treatment, payment, or healthcare operations.
Communications & Your Choices
You may receive communications such as:
- Appointment reminders
- Oral health tips and updates
- Special offers from our dental office
You can opt out of non-essential communications at any time by using the unsubscribe link or contacting us directly.
Third-Party Services & Links
Our website may include links to third-party websites or use tools such as analytics and advertising services. These platforms may collect information using cookies or similar technologies.
We are not responsible for the privacy practices of external websites. We recommend reviewing their policies before sharing your information.
Your Privacy Rights
You have control over your personal data:
- Email Opt-Out: Unsubscribe from marketing emails anytime
- Cookie Settings: Adjust browser settings to manage cookies
- Location Settings: Disable location services on your device
- Access or Update Data: Contact us to review, correct, or delete your information
California residents may have additional rights under applicable privacy laws.
Data Security
We implement appropriate technical and administrative safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
Intellectual Property
All content on this website, including text, images, and branding, is the property of Lotus Dental Group and is protected under copyright laws. Unauthorized use is prohibited.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.